• Questions?(372) 6 558 300
      • Our officeLaki põik 2, Tallinn
      • Price inquiry

Privacy Policy

Rõduklaasid OÜ values your privacy and complies with all applicable laws and regulations regarding any personal data we may collect from you when you visit our website roduklaasid.ee. By using our website, you agree to the collection and use of your data in accordance with this privacy policy.

This privacy policy aims to clarify what data we collect, how we use it, and your rights in protecting your data. The policy applies only to our website and its visitors, and not to data collected through other channels.

Your data controller is Rõduklaasid OÜ

Company registration number: 10892488

Email: info@roduklaasid.ee

Phone number: +372 655 8300

We collect and process information in accordance with the General Data Protection Regulation (GDPR) of the European Union, effective from 25.05.2018.

What Data We Collect

The information we collect includes data you knowingly and actively provide when using our services or participating in our campaigns, as well as any information your devices send when accessing our products and services.

The data we collect includes information you have shared with us when using our services or participating in campaigns, and information automatically sent by your devices.

Your personal data may be collected in the following ways:

  • When you contact us via phone, email, or online chat
  • When you browse the website roduklaasid.ee
  • When you comment, like, or share a post on our social media accounts
  • When you subscribe to our newsletter
  • When you comment on posts on our website

Personal Data

We ask for personal information only when necessary to provide you with our services. By contacting us or visiting our website, you may share the following information:

  • First and last name
  • Email address
  • Postal address, country, state, city
  • Phone number
  • Information about your web browser and IP address

Log Files

Our website roduklaasid.ee stores log files about its visitors. The collected information may include:

  • Type of device used
  • Internet Protocol (IP) address
  • Browser type
  • Internet Service Provider (ISP)
  • Date and time of website visit
  • Entry and exit pages, and the number of clicks on the website

The information in the log files is used to analyze trends, administer the website, monitor user activities, and collect demographic information. The data collected is not intended to, nor does it, enable the identification of individuals.

Cookies

Like most websites, roduklaasid.ee uses “cookies”. A cookie is essentially a text file that is stored on the user’s device when visiting the website. Cookies are used to determine and save preferences, regional settings, service usage options, and more.

If you wish, you can disable the use of cookies in your browser settings, but this may affect the service we can provide you.

Cookies are divided into persistent and session cookies. Persistent cookies remain on your personal computer or mobile device even after you close your browser or computer. Session cookies are deleted immediately after closing the browser.

Cookies are categorized according to their purpose:

Necessary Cookies.
Session cookies that allow you to use the services offered on our website. These cookies help authenticate users and prevent malicious use of user accounts. Without these cookies, we cannot provide the services you request.

Notification Cookies.
These cookies identify whether users have accepted the use of cookies on the website.

Functionality Cookies.
These cookies allow your browser to remember the choices you make while using the website, such as saving your login details or language preferences. The purpose of these cookies is to provide you with a more personalized experience and avoid re-entering preferences.

How We Use the Data

The information we collect may be used for various purposes, including:

  • Maintaining, managing, developing, personalizing, and expanding our website
  • Collecting statistics to provide better services and/or offers, and understanding and analyzing the behavior of our website visitors
  • Identifying you via phone, message, or email
  • Sending you information and requesting feedback on our services
  • Preventing fraud and protecting our website
  • Enabling us to stay connected with you via social media accounts
  • Allowing access to chat history to speed up relevant advice
  • Improving our service quality and providing more efficient browsing solutions
  • Developing new products, services, or improving their functionality
  • Simplifying and speeding up interactions with us when you contact us
  • For other purposes, such as data analysis, trend research, and evaluating the effectiveness of our advertising campaigns.

When We Might Share Your Data

  • We may share or transfer your personal data in connection with a change in ownership of our company, merger, sale of assets, financing, or acquisition. We will notify you of the transfer of your personal data and when they become subject to another privacy policy.
  • We may share your data with our affiliated companies, requiring them to adhere to this privacy policy. Affiliates include our parent and subsidiary companies, joint venture partners, or companies we own.
  • We may share your data with our business partners to offer you certain products, services, or promotions.
  • With your consent, we may disclose your personal data for any other purpose.
  • We are required to disclose your personal data if required by law. In good faith, we may also disclose your data to comply with legal obligations, protect our rights or property, prevent or detect potential violations related to our service, and ensure user safety.

Retention of Your Personal Data

The company will retain your personal data only as long as necessary for the purposes stated in this privacy policy. We retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The company also retains log files for internal analysis purposes. Log files are typically retained for a shorter period, except when the data is used to strengthen security, improve the functionality of our service, or if we are legally obligated to retain this data for a longer period.

Processing of Children’s Data

None of our products or services are directed at children under 13 years of age, and we do not knowingly collect data from children under 13. If we suspect that we are processing data from a person under 13 years old, we will remove that person from all our databases.

Your Rights to Protect Your Data

You always have the right not to share your data with us, knowing that it may affect your experience on our website. If you choose not to share your data with us, we will not treat you any less favorably. If you provide us with personal information, you understand that we collect, store, use, and disclose it in accordance with this privacy policy. You have the right to request details of the data we collect about you.

If we receive personal information about you from a third party, we will protect it in accordance with this privacy policy and the laws of the Republic of Estonia. If you share third-party data yourself, you confirm that you have the right and permission to do so.

Even if you have previously given consent to share your personal data with us for marketing purposes, you retain the right to change your mind at any time. You always have the right to opt out of communication with us and request that we remove your data from our databases. From time to time, we may also request information from you to verify your identity. If you find that the data we have collected about you is inaccurate, outdated, incomplete, irrelevant, or misleading, please contact us via email at info@roduklaasid.ee or by phone at +372 655 8300. We will do our best to correct inaccurate, incomplete, misleading, or outdated information.

If you believe that we have violated relevant data protection laws and wish to file a complaint, please contact us using the contact details found in this document and provide us with full details of the alleged breach. We will investigate your complaint promptly and respond to you in writing, outlining the results of our investigation and the steps we will take to resolve your complaint. You also have the right to contact a regulatory or data protection authority.

GDPR Data Protection Rights

We want to ensure that you are fully aware of all your data protection rights. Every user of our site is entitled to the following:

  • Right of access – You have the right to request copies of your personal data.
  • Right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.
  • Right to erasure – Under certain conditions, you have the right to request the erasure of your personal data.
  • Right to restrict processing – Under certain conditions, you have the right to request that we restrict the processing of your personal data.
  • Right to object to processing – Under certain conditions, you have the right to object to the processing of your personal data.
  • Right to data portability – Under certain conditions, you have the right to request that we transfer the data we have collected to a third party or directly to you.

Security of Your Data

The security of your personal data is important to us, but remember that no method of data transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

Rõduklaasid OÜ takes all reasonably necessary steps to ensure that your data is processed securely and in accordance with this privacy policy and the laws of the Republic of Estonia. Your data will not be transferred to any organization or country unless there is a valid reason and the security of your data is ensured.

Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, services, or other practices of any third-party sites.

Privacy Policy Updates

We may update this privacy policy document as necessary. When the privacy policy is updated, we will update the document’s date at the bottom. If you visit and use our website after the privacy policy has been updated, we will consider this as your implied consent to the changes.